Banking Training Solutions

Banking,Finance & Training Solutions

We believe your training requirements will naturally reflect the specific emphasis of your business. Set out below is a methodology for the development of high-performing Managers -whether they are in a client-facing role, the back office or portfolio management.

We believe that, in striving for the best performance, Manager’s must excel in three arenas :

Customer Knowledge
Product Knowledge
Relationship Management Skills

Years of Experience " in Online Education!

Our Services

Has depth and breadth of expertise and demonstrates this through projects and personnel selection.
Emphasizes current business practices in both products and services and adapts each training program to clients unique needs.
Brings energy, enthusiasm and commitment to excellence to all training projects.

Let our team customize a program , based on your specific business objectives, which can be aligned with your culture, vision, priorities and learning preferences of your staff. We can deliver any one of our skill enhancing courses on-site at your location, or off-site at an external venue.

Knowledge Baseed
Skill Based
Behavioural / Attitude Based

Retail Banking Basics
Wealth Management Basics
Company Induction
- Branch Manager Induction
- Relationship Manager Induction
- Personal Banker/Front Desk Officer Induction
- Sales Manager Induction
- Sales Executive/Acquisition Team/ Business Development Executive Induction
Domain Training
System Training

Process Training
Product Training
- Term Deposits
- Credit Cards, Debit Cards, Prepaid Cards
- Retail Assets, Retail Forex
- NRI Banking
- Current Accounts, Savings Accounts, Demat
- Life Insurance, General Insurance, Mutual Fund, Gold Coins, Silver Bars.
- Merchant Banking (Payment Gateway, EDC)
- Corporate Banking, Business Banking
- Microfinance, SME banking
Risk Management
Project Management

Skill-based Training attempts to concentrate on developing and applying specific skills and behaviors. Learners must spend the majority of their training time engaged in learning, developing, and practicing skills in a variety of hands-on, real-life scenarios. Skill-based training will fall short if there is insufficient time dedicated to application of the skills and behaviors during the training. The ultimate objective of skills training is to not only enable the learner to acquire proficiency in the skill, but have the confidence to competently apply it on the job.

Skill Based Training Includes followings:

Customer Service
Selling Skills
Presentation Skills
Communication Skills
Interviewing Skills
Public Speaking

Telephone Etiquettes
Business Etiquettes
Time Management
Negotiation Skills
Key Account Management
Channel Management

Supervisory Skills
Business English & Business Writing skills
Business Communication
Performance Management
Analytical Thinking
Creative Thinking

Strategic Business Planning
Train the Trainer
Problem Solving
Decision Making
Coaching & Mentoring

The world of Behavioural Training is expanding and new innovations are being launched to find the perfect match between our needs and the behaviour required to achieve those needs.

Leading organizations across the world have gained competitive advantage and enhanced productivity by deploying behavioral training solutions. Wagons Learning carries out programs having an acute balance of science and psyche diagnostic study to identify skill gaps, develops customized content, delivers solutions through blended learning approach and carries out metrics-based evaluation for clients. Few of our behavioral training modules include the following: