Active listening is an essential piece of business
communication, that enables employees, customers, and other
stakeholders to feel that their perspectives are heard,
acknowledged, and comprehended.
Active listening helps in gaining customer trust, building
rapport, avoiding miscommunication, and accumulating valuable
information critical to identifying customer's wants and needs,
acts as a catalyst to long-term relationship building and
driving sales.
For more information visit:
https://www.wagonseducation.com/
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